I have read, understood and agree to the following terms and conditions of enrolment with the ExitLeft Performance Academy. ExitLeft reserves the right to alter classes, pricing and terms and conditions at any time.

1. GENERAL STUDIO RULES

1.1 All students must adhere to the ExitLeft code of conduct.
1.2 All students must adhere to the ExitLeft dress code.
1.3 No food or chewing gum is permitted in the teaching studio. Food should only be consumed in the waiting area. Chewing gum is never acceptable.
1.4 Please do not leave any children unattended in the studio for long periods without first discussing with the Studio staff.
1.5 Early pick up from class should be advised to admin via email or if necessary to the teacher at the beginning of class.
1.6 Students should not use the premises for boisterous play.
1.7 All young students must be escorted to and from the building by a guardian or agent.
1.8 Any student who repeatedly disrupts the class will be dismissed from the class. A parent/guardian and teacher conference must take place before a dismissed student may return to class.
1.9 Students can only enrol in individual singing lessons if they are participating in a Core Performance Class.
1.10 Individual acting lessons are only available for students who are participating in a Core Performance Class and who need specific assistance with audition or performance material.
1.11 Students must be participating in a Core Performance Class to be a part of any ExitLeft stage shows, public events or corporate performances unless by arrangement with the Owner and Principal.
1.12 ExitLeft reserves the right to cancel individual singing lessons if the student is studying with another private singing teacher.

2. STUDENT CONDUCT

2.1 Students are expected to behave appropriately and treat everyone with respect at all times.
2.2 Students are to respect the physical boundaries of other students and staff
2.3 Kindness must be shown to all fellow students. Ostracization, insulting, name-calling, harassment or any other bullying behaviour (including through social media) will not be tolerated.
2.4 Students are expected to follow all instructions from staff members and comply quickly.
2.5 Older students are role models, and therefore are expected to demonstrate appropriate behaviour and language.
2.6 Students must keep communal areas tidy and put rubbish in the bins.
2.7 Students must respect and care for studio costumes, equipment and facilities.
2.8 Students behaving inappropriately will be given warnings and if necessary removed from class.
2.9 ExitLeft reserves the right to withdraw students from the academy for inappropriate behaviour by a student or parent.

3. PARENT/GUARDIAN CONDUCT

3.1 Honesty and integrity are expected.
3.2 Parents/guardians to demonstrate respect for faculty and staff at all times. If disrespect is shown to a staff member, the family may be asked to leave ExitLeft.
3.3 Parents/guardians to respect and follow the advice and direction provided by teachers and be supportive of their children’s efforts. It is important to focus on safe technique and long-term progression rather than pushing to advance students beyond their current capability.
3.4 Parents/guardians should appreciate that children participate in classes for their own enjoyment and personal development. 
3.5 Parents/guardians should teach children respect for other students, teachers, adjudicators and examiners and lead by example.
3.6 ExitLeft reserves the right to ask a student to leave the School for inappropriate behaviour by a parent/guardian.
3.7 Parents/guardians should refrain from entering classes unless an arrangement has been made with a teacher. This includes studios not in use and extends to siblings or other family members.

4. OBSERVATION

4.1 We do not allow parents/guardians to view classes as we like our students to fully focus within the learning environment and to ensure our performances are a surprise! From time to time we will invite parents/guardians to a mini-performance or showing. Occasionally new students may need parental support for the first lesson. Students who are not able to be left unaccompanied after this time may not be ready for classes and their enrolment will be paused.

5. RESPONSIBILITY TO BE AWARE OF DATES AND EVENTS

5.1 It is the responsibility of the parent/guardian to be aware of all ExitLeft activities, such as rehearsals, concerts and events, extra classes, and dates ExitLeft is open or closed. ExitLeft will communicate these dates in advance via email and text message.
5.2 It is the responsibility of the parent/guardians to inform ExitLeft of any address, telephone, or email address change.

6. COMPETITIONS AND EXAMS

6.1 ExitLeft and/or individual students may participate in competitions and exams during the year at the Owner and Principal’s discretion.
6.2 Parents may enter students in competitions and exams but will be solely responsible for attendance and accompaniment requirements.

7. CONCERTS AND PERFORMANCES

7.1 Student involvement in concerts and public events is encouraged but is not compulsory.
7.2 We request full attendance at final rehearsals prior to performances. Rehearsals may take the place of weekly lessons in the preceding week(s) therefore no reimbursement of fees will be applicable.
7.3 ExitLeft reserves the right to re-consider participation in performances and groups by students who miss three or more classes/rehearsals in the final weeks leading to performances.

8. THEATRE SHOWS

8.1 Once cast, students are expected to commit to the show, learn and rehearse their part/s to the best of their ability.
8.2 Students and parents should prioritise attendance, avoid clashes as far as practical, and give reasonable notice of any absences. Excessive absences (eg: more than 3 weeks) may lead to the need for reduced involvement in shows and/or changes in cast roles.
8.3 In the final performance week, students will be expected to make themselves available on the last Sunday beforehand for a full-day rehearsal and every day after school. Performances generally take place between a Thursday and Sunday, exact times tbc.
8.4 Exitleft will provide rehearsal materials, costumes and any props for shows (occasionally students may be asked to provide some things themselves ie. shoes, stockings, jeans - tbc).
8.5 Theatre Shows are funded through ongoing class enrolment and ticket sales from performances. Students who are enrolled in a Theatre Show and withdraw from the production or cancel their enrolment with the studio after casting has been completed may be required to pay the costs involved in their costuming and any class fees for the period up to the end of the performance.
8.6 Rehearsals may take place of weekly solo or group lessons in the lead up week(s) to a performance. Therefore no reimbursement of fees will be applicable. A catch-up lesson may be scheduled only at the Owner and Principal's discretion.

9. DRESS CODE

9.1 Students are not required to attend class in any specific uniform. Students are to have their midriff covered and for shorts and skirts to be an appropriate rehearsal length.
9.2 Closed-toe shoes are expected to be worn in all classes.
9.3 Dancewear should only be worn to a specified dance rehearsal and is not suitable for any tuition in a one-on-one situation.

10. PERFORMANCE ATTIRE

10.1 Students will wear costumes or uniforms as specified by ExitLeft.
10.2 Students are to turn up to performance with neat hair, and girls with long hair should have it styled to suit the performance. Older performers are encouraged to wear suitable makeup depending on the event.
10.3 Students must wear the performance attire correctly.
10.4 Clothing should not be damaged, dirty or un-ironed.

11. TUITION FEES

11.1 Tuition fees are invoiced by the term.
11.2 Once enrolment has been processed payment for the term is due and payable. No refund will be offered for change of mind or early withdrawal.
11.3 If a Student is away for 3 or more weeks and notification is given at least one week in advance, at the discretion of the Owner and Principal, tuition for the missed period may be credited to the next terms account. A credit for the group class portion will not be available for Accelerate/Blaze classes if they are involved in a Theatre Show.
11.4 Students who are enrolled in a Theatre Show and withdraw from the production or cancel their enrolment with the studio after casting has been completed may be required to pay the costs involved in their costuming and any class fees for the period up to the end of the performance.
11.5 Payment methods include direct deposit, Paypal and Stripe online and Eftpos in person. ExitLeft does not accept cash payments.

Direct deposit details:
Account Name: ExitLeft
BSB: 067 000
Account No: 10308049
Reference: Student's full name

11.6 To arrange to make weekly payments please email info at exitleft.com.au to arrange a payment plan. Payment plans will not be available for parents who are consistently behind on their accounts or who have not made payments for a previously agreed plan.
11.7 Payments may be made via Paypal and Stripe through the Dance Studio Pro portal but a small additional transaction fee may apply.
11.8 Enrolment is ongoing from the date of commencement.
11.9 Payment must be made by the due date otherwise late fees may be applied. If account is not paid it will be referred to a collection service. Collection service fees will be passed on to the client. Late fees are currently $20 per 14 days overdue. 
11.10 Students with overdue accounts may be refused entry to classes until the account is brought up to date.
11.11 Students are only able to withdraw from the Academy at the end of term.
11.12 Notice of withdrawal must be given to ExitLeft in writing to info at exitleft.com.au prior to the commencement of the term.
11.13 If notification is received after the first day of the term you will continue to be billed for the term.
11.14 For the avoidance of doubt, please note: All enrolments are ongoing and withdrawals need to be advised in writing to info at exitleft.com.au prior to the first day of term. Once an enrolment has been processed payment for the whole term is due and payable, unless prior arrangements have been made and agreed in writing by ExitLeft. In the event of a withdrawal during term, payments will continue until such time as the full amount owing has been received. No refunds will be offered.

12. SAFETY

12.1 The ExitLeft Workplace Health and Safety Policy outlines our commitment to our students, customers and visitors.
12.2 It is the responsibility of the Parent/guardian and student to notify their teacher in the event of injury, medical condition, or allergies suffered by your child.
12.3 Basic first aid is available to every student. Due to government regulations, we are unable to provide anyone with Panadol or equivalent medication.
12.4 In the unlikely event of injury requiring treatment by a doctor, an ambulance will be called to the studio. Any Parent/guardian opposed to this should advise this on enrolment. Every effort will be made to contact the Parent/guardian if this situation arises.

13. CONSENT

13.1 Performance can be a physical activity and the teacher or teaching assistant may have to assist your child’s understanding of an action, posture or position by physical contact e.g. assisting students to move into a line, checking breath support. You consent to employees, sub-contractors, contractors and directors of ExitLeft having contact with your child in this regard.
13.2 Should your child hurt themselves, you consent to employees, sub-contractors, contractors and management of ExitLeft to attend to your child whilst ExitLeft wait for the nominated guardian to take over.
13.3 Your child’s enrolment into an ExitLeft class is voluntary and participation in the class and the activities may involve numerous risks of injury, including sprains and falls and you are aware these are risks for your child.
13.4 ExitLeft classes may take place at times in locations other than the studio. You consent to your child attending these excursions with us, within walking distance of the studio.

14. SUBSTITUTIONS

14.1 ExitLeft reserves the right to provide a substitute teacher if the regularly scheduled teacher is ill or otherwise unable to teach classes.
14.2 If a substitute teacher is unavailable, missed classes will be made up or a refund/credit note given.

15. MISSED LESSONS AND MAKE-UPS

15.1 No make-up lessons will be given for missed lessons unless absence is due to serious illness and prior arrangements have been made.
15.2 No refunds or pro-rated tuition are given for missed classes (school activities do not qualify for make-up classes).
15.3 If your child is involved in a special ExitLeft performance or event, the rehearsals and performances for this event may replace their regularly scheduled class or lessons and the cost is written against weekly lesson fees. A catch-up lesson may be scheduled only at the Owner and Principal's discretion.

16. UNEXPECTED INTERRUPTION OF CLASSES

16.1 If ExitLeft must cancel classes due to an Act of God or events beyond our control such as power outages, the missed lessons will be added on to the end of the teaching year. No refunds or make-up classes will be applicable.

17. PHOTO RELEASE

17.1 Enrolment in ExitLeft provides permission to take photographs and video and use the name of the student in brochures, websites, social media, posters, advertisements and other promotional materials.

18. BUSINESS MATTERS

18.1 Business matters must be directed to the Office Manager or to the Owner and Principal in the first instance. To voice concerns or questions with the Owner and Principal, please make an appointment for a scheduled meeting.
18.2 Teachers should not be contacted via their personal social media accounts.
19. RELEASE AND DISCLAIMER
19.1 Enrolment in any class or private lesson constitutes an agreement to a waiver of liability for injuries or illness contracted while a student is at the Studio.
19.2 Clients assume full responsibility for any and all damages, injuries (including death) or losses that he/she may sustain or incur, if any while attending, practising, participating in, or witnessing any class or private session part of the ExitLeft program, occurring in or about ExitLeft premises. Clients assume full risk, waive all claims and release and hold ExitLeft, its instructors, or partners of said program, individually or otherwise harmless for any and all claims for injuries or damages.
19.3 In consideration of (client) participation in and the use of ExitLeft facilities, he/ she hereby releases and covenants not to sue ExitLeft, its owners, directors, offices, employees, representatives, agents, trustees and lessees from any and all present claims resulting from ordinary negligence and inherent risk of use of facilities and equipment of ExitLeft including but not limited to any loss, injury, damage or liability sustained by him/her while on or about the premises of ExitLeft.

20. LIMITY OF LIABILITY

20.1 ExitLeft does not exclude or limit –
a. The application of any provision of any statute (including the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of this clause to be void; or
b. Direct losses and damages that arise only as a result of ExitLeft’s gross negligence (which means where ExitLeft commits an act or allows an omission to occur in reckless disregard the consequences of the act or omission).
20.2 Except where clause 20.1 applies, ExitLeft excludes all statutory liability, tortious liability (including but not limited to liability in negligence), the general law or statute, liability for all direct, economic, consequential or indirect losses, expenses, damages and costs incurred by you, arising out of or relating to the attendance at class, including, but not limited to, liability for gross negligence and except to the extent of clause 20.1(b), ExitLeft is not responsible or liable for any indirect consequential or economic damages.

Terms and Conditions authorised by: Ian Williams, Owner and Principal Date: 1/12/2024