*Updated* Studio Policies
We at Synergy Dance are dedicated to giving you the atmosphere you expect from a studio. Please read our studio policies as we expect our families to adhere to them at all times.
___ Studio Holidays/Breaks
The studio dance seasons follow the CCSD school year calendar. Holidays and breaks during seasons will not earn make-up class opportunities. If a class is cancelled due to teacher emergency, weather, etc, Synergy Dance will provide and honor a make-up class.
___ Commitment
Thank you for being a member of our dance family. By completing enrollment, you enter into a contractual agreement for the enrolled season. You agree to attend all enrolled classes and complete the season in its entirety, as well as, participate in the end of season recital. Should the dancer opt to stop at any point during the enrolled season, we require a 30 day notice (see 30 day notice policy). For team dancers, in addition to the 30 day notice and the remaining month’s in the season tuition will still be due and will be charged to the card or account on file. Should the student be interest in taking classes not currently offered at Synergy Dance are more than welcome to enroll in those classes elsewhere. Please ask Synergy Dance if you have any questions or concerns.
___ No Bullying Policy
Synergy Dance takes bullying seriously. The studio is a safe place for all who walk in the door. All dancers/students and parents are expected to help lift up and encourage all who are in the studio. In the event of misconduct, the studio staff will address the issue with the involved parties. Should the issue present itself again, the families involved and the staff of the studio will have a meeting to address and correct all concerns. In the unfortunate event none of the above was successful; the party deemed unwilling to correct behavior will be removed from the studio. No refunds will be provided.
___ Dress Code
Synergy takes pride in how it presents itself on and off stage. We believe clothing should never distract from the art. We prefer not to have any exposed midriff, no provocative or suggestive clothing to be worn in the studio or at events where a dancer is representing Synergy Dance.
All approved dancewear is available for purchase from Synergy Dance. All dancewear used in the classroom, for recitals, performances and events are required to be purchased from the studio. This allows for consistency.
Should a student not be in proper dress code in a class, they will receive one warning. Should it happen again, they will be required to sit in class – not participate and watch the class to ensure they do not miss any important elements of the lesson for that day. Should a student fail to be in proper dress code more than 3 times, the students/families card on file will be charged for the appropriate class wear, as it will be assumed the student is in need of the class wear.
• Primary & Petite Level Classes
o Our little dancers are required to wear any leotard and tights. Depending on the class, the appropriate shoes: Pink ballet shoes and/or black tap shoes are required. If a parent is included in the class, please wear clothing which will allow you to move. Generally athletic wear works best.
• Ballet
o Black leotard (approved by studio), Pink tights and pink ballet shoes are required – All other clothing items are not allowed during class.
• Tap, Jazz, Lyrical, Hip Hop & All Others
o Studio dress code black leotard, Studio dress code shorts, and appropriate foot wear and tights. All items must be from The Glow Dance Company.
• Boys - Black pants, non-baggy shorts, or sweat pants, white or black ballet shoes, white socks, T-shirt. No baggy shirts.
If you have further questions, please direct them to any staff member working in the office.
___ Dancer/Student Hygiene
Proper hygiene is essential in all aspects of life. It is very hard to approach a child or parent about a lack of cleanliness or a foul body odor. However, in a dance studio where activities induce sweat and children are moving through the space, odors can become a terrible distraction and an embarrassment for the dancer. To avoid these problems, please be sure all dancewear is laundered after each wearing; hair should be clean and pulled back properly, and deodorant should be a consideration for all students age 7 and up for dance class.
___ Product Returns/Exchanges/Refunds
The Glow Dance Company is more than happy to do an even exchange for any items that may be ordered and do not fit within 5 days and have not been worn. All customized apparel and product sales are final sale and are not eligible for return or refund.
___ Trial Classes
We offer each potential student 1 FREE trial class. We do not collect or require a deposit or pre-paid tuition in order for a potential student/family to take advantage of the 1 free trial class. Please call or email the studio directly to schedule your FREE trial class. Should a student like to try more than one class we encourage them to do so, however there will be a drop-in rate for each additional trial class of $20.
___ Military/First Responders/Teachers Discount
Discount is provide beginning the 2nd month and will remain with the family for the duration of their time at the studio. The discount is one per family and is not combinable with any other discounts, coupons, or promotions unless stated by The Glow Dance Company.
___ Payment Information
Tuition is due by the first of each month for that coming month. For example, if you pay tuition September 1st, it is for the full month of September. If accounts are paid after the 5th of the month, there will be a $15.00 late fee (plus tax) applied to the account balance. There is a $25.00 returned check charge (plus tax) for any checks returned by the bank.
AutoPay – is required for all families.
• ACH on file – We recommend this auto-pay option, since there are no fees charged.
• Credit Card on file – Should a family select to pay monthly tuition with a saved credit card, there will be a 3% fee assessed on each transaction.
Sales tax is not collected on tuition; however sales tax is collected on any items sold by the studio.
___ Makeup Classes
Missed lessons should be made up in a same or lower level class (Unless otherwise specified, on an individual basis.) Classes do not have to be made up in the same style of dance if one is not available. Experimentation is encouraged. Make-up classes must be completed within the same season. Make-up classes do not roll over into new seasons. Contact the office when making up a class.
___ 30 day Notice
If at any time you do not wish to continue at The Glow Dance Company a minimum 30 day advanced notice is required. If tuition has already been collected prior to your 30 day notice, no refunds or credits will be given and any prorated tuitions will be due. Example: If you provide notice on August 15th, you would be responsible for your full August tuition, plus a prorated amount for September equal to 15 days.
___ Tuition Refunds
The Glow Dance Company will not provide tuition refund once tuition has been collected. Should there be an error in the amount collected on behalf of The Glow Dance Company a credit in the amount will be applied to your studio account.
___ Acknowledgement of Understanding and Waiver of Liability
The Participant and Parent(s) or Guardian(s) have read this waiver of liability and indemnification agreement and fully understand its terms. The Parent(s) or Guardian(s) understand that Participant is giving up substantial rights, including the right to compensation for injury resulting from ordinary negligence. The Participant and Parent(s) or Guardian(s) acknowledge that you are acknowledging the agreement freely and voluntarily, and intend your reading of this disclaimer to be a complete and unconditional release of liability to the greatest extent allowed by law in the State of Nevada. In acknowledging this waiver of liability as Parent or Guardian, you agree that you are consenting to the Participant’s participation at Mad Faith LLC, DBA The Glow Dance Company and acknowledge that you agree that any and all risks, including that of ordinary negligence, whether known or unknown, are expressly assumed by the Participant and Parent or Guardian and all claims, whether known or unknown, are expressly waived in advance.
___ Photo Release ___ Yes ___ No
We love all of our talented dancers and will periodically take photographs in the studio, at events, at recitals, etc and post them on our website, on our social media pages and may even post photos around the studio. You acknowledge and consent to allowing The Glow Dance Company use your enrolled dancer’s photo.
I have read and understand the above Studio Policies for The Glow Dance Company.
