DANCE OUT LOUD - Terms & Conditions of Enrolment
ENROLMENT
• All pupils must have filled out an Enrolment Form before starting classes at DOL. Teachers have the right to deny any pupil who has not returned their form to Admin, as this is a matter of Health and Safety.
• Parents must inform DOL immediately should their contact details change. Its imperative that DOL has contact details of all guardians. You can also update your own contact details via our student portal. This can be accessed at this link https://dancestudio-pro.com/online/danceoutloudwaiheke
• By attending DOL you are enrolled on a rolling contract. Pupils are automatically enrolled onto the same subjects for the following terms unless the required notice is given, so their place is saved.
* New Enrolments to the school, with incur a one- off registration fee that will be added to your first invoice.
FEES & MAKE UP CLASSES-
• The Full Terms Fees must either be paid in full by the DUE DATE or a 'direct debit' (for an additional fee) must have been organised and approved before the Invoice Due Date. Any over due Invoices will automatically be re issued with a 10% late fee. If you have signed up for Direct Debit and a payment is overdue by 7 days or more, the amount will be automatically debited out of your account.
• Classes are run on a term commitment basis, if a pupil wishes to discontinue mid way through a term, no credit or refund will be made. Any outstanding fees will also still be due.
• Injuries or Illnesses that inhibit a pupil dancing for 3 consecutive weeks or more may be eligible for a credit. An official doctors note may be required.A Class missed due to absence of a pupil will not be credited or replaced.If paying full price per subject you will be credited for a teachers absence or class cancellation resulting in the pupil missing a class. This will show up as a credit on your next invoice.
• If you are on a Membership Plan and a teachers absence or class cancellation has resulted in the pupil missing a class, you will not be entitled to a credit, however the pupil can attend a Make Up class of a similar level to replace the missed class. This rule is based on a one off class being cancelled however if multiple classes have to be cancelled in a week then a credit to compensate this accordingly will be arranged
• Classes missed due to public holidays will not be subject to a refund or credit however the pupil may attend an appropriate make up class of any style during the term.
DIRECT DEBIT –
• We offer a Direct Direct Option through Ezi Debit if you are unable to pay upfront in the first week of term. Administration and Transaction fees apply.
• When setting up a direct debit you are authorising Ezi Debit to collect payments on behalf of DOL. Full Ezi Debit Terms & Conditions are on the set up form.
WITHDRAWING FROM A CLASS-
• At least 4 weeks notice before the beginning of the following term is required if you wish to withdraw from any subject, this also includes if full payment has not been made, yet you have already been enrolled.
• If the term has started and the above notice was not given then the full term fees are due.
PRIVATE COACHING-
• Weekly Scheduled Private lessons missed due to absence of the pupil are not subject to a credit or refund, however you can organise another pupil to take the lesson on your behalf.
• For Casual Private Coaching lessons you must give at least 48 hours notice if unable to attend otherwise the full fee will be charged.
• Please note all private lessons will start and finish on time even if the pupil is late.
HEALTH AND SAFETY-
• DOL is not liable for any personal injury sustained or any loss or damage of personal property whilst on the premises.
• We endeavor to make the environment as safe as possible to reduce the risk of injury, however the very nature of dance does exclude the possibility of injuries being sustained.It is the student’s responsibility to inform the teacher of any injury, whether prior to or sustained during class. Pushing through an injury without informing staff can result in further damage, and increase the severity of an injury. We ask that students/parents inform us of any injuries or medical reasons for limited class participation before the class commences.
• When a class has finished, DOL can no longer take responsibility for pupils once they leave the dance studio. DOL is not a babysitting service; please understand that if your child is there early/late, they are not under our immediate care and supervision outside of their class times and if they are in the Green Room it is not our responsibility to watch over them. It is expected that the parent/guardian is there to pick their child up as soon as the class finishes, if the child is left at the school during a break please ensure you are happy for them to be left unattended for this time.
• The art of dance involves students being aware of their bodies and placement, and for younger students especially, they require assistance to feel where their body should be placed. This requires essential hands-on correction from our
teachers.
DANCE OUT LOUD UNIFORM-
• Students are expected to wear the correct uniform to class and be neatly groomed and ready to dance before the class commences. Correct uniform should be purchased no later than 3 weeks after enrolling.
PHOTOS, VIDEOS AND CHOREOGRAPHY-
• Photographs and videos may be taken and used for advertising purposes (if you are unhappy for these to be used please put this in writing to us and we will be most happy to comply). This includes pictures for the local papers.
• Any choreography used at DOL is the artistic and intellectual property of DOL– this includes class dances (both open and exam), competition dances, show work, and any promotional dances. These are not to be used outside DOL unless permission from Rachel Bell is given.
• Choreography is not to be used or copied without prior permission, and competition students who discontinue training with DOL may not use the choreography given to them while dancing with DOL.
DURING CLASS-
• Pupils are to be left unattended with staff of DOL for the duration their class; parents are not to watch inside the studio space unless explicit permission has been given by the Teacher to do so.
• One must refrain from interrupting a class until it has completely finished unless it is absolutely necessary.
• There is a watching week at the end of every term for parents to come along and see their child’s progress. BEHAVIOUR-
• Students are expected to maintain a high level of courtesy and general manners while attending classes with DOL. We do not tolerate disruptive, rude behavior or bullying in any form.
• In the event that a student of DOL is displaying inappropriate, disrespectful, or dangerous behavior, especially on a regular basis, staff at DOL reserve the right to give the student a warning, speak to their parent/guardian, and /or dismiss them from classes altogether (in extreme cases).Similarly, if you feel that you/your child is being unfairly treated, experiencing problems with other students, or have any other concerns or comments, please get in touch with danceoutloudwaiheke@gmail.com
COMMUNICATION -
• DOL runs on an open communication policy and our staff and management are very approachable should you wish to talk to them. If you have any concerns this must be taken up with DOL management immediately so we can resolve any issues, these matters should not be left to escalate or raised with other parents and pupils and should remain between yourself and DOL only.
• As a member of DOL you are expected to support and represent the School in the most professional manner. There is to be no slander of any kind including posts on any Social Media platform.DOL maintains the right to dismiss any pupil or parent who breaches any of the stated Terms & Conditions, damages property or causes disruptions to any classes of a severe nature.By taking class at DOL, the above Terms and Conditions apply.
