Policies, Procedures and Publicity Agreement

Code of Conduct

Students:
- Information concerning Sara Jane Studios policies, procedures and workings, including all business and artistic is property is to be kept within the Sara Jane Studios community and not shared with external parties. Artistic property includes but is not limited to class names structure, class structure, choreography, professional knowledge passed from teachers to students and events.
- Students are required to respect all members and staff of Sara Jane Studios
- Bullying of any form will not be tolerated and may cause student to be removed from classes
- Students are to be kind and encouraging of all members of the Sara Jane Dance Studios family
- Students will respect and care for the facilities and contents of Sara Jane Studios
- Students are encouraged to revise and practice at home where necessary for concerts/performances
- Students will comply with dance uniform expectations for safety and dance etiquette purposes
- Students acknowledge that dance instruction requires a level of physical touch, and teachers are trained and experienced in how to do so in a way they assists with students dance and fitness training
- Students have the right to ask not to be touched, but acknowledge in some instances they may be limited by this. For example spotting in acrobatics.

Teachers:
- Teachers are to promote positive body image through their language and behaviour around students
- Teachers are to respect the privacy of all students and families. Any information of a personal or health nature will remain between Owner Sara Jane Collingridge and the relevant teachers
- Teachers are prepared and punctual for all of their classes
- Teachers will ensure that each student is given the opportunity to learn and train in a safe, secure and nurturing environment.
- Teachers will use constructive feedback with positive and respectful language
- Teachers will instruct all students regardless of talent or physical ability
- Teachers are to encourage all students to extend themselves and will continually support each student within their own dance, acrobatics and fitness journey

Fees:
- A $35.00 registration fee per student will be charged annually to cover all administration.
- Term fees are to be paid upfront before the commencement of the term, with a grace period given until Friday week 2 of the current term.
- A 10% late fee of all unpaid fees will be applied after Friday of week 2 of the current term. A second 10% late fee of all unpaid fees will be applied after Friday week 4. If fees remain unpaid beyond Monday week 5, student will no longer be able to participate in classes unless discussed prior.
- Payment plans are available via discussion with Miss Sara prior to commencement of the term
- Payment plan fees must be finalised by the end of the term (paid in full).
- Active and Creative Kids vouchers can be used to pay part of the term fees. Parents are responsible to apply and attain these online, and provide voucher number SJS for processing via email only, including voucher code and DOB.
- No refunds are given for missed or cancelled lessons. Make up lessons will be offered to students where a cancellation will occur.

Student Withdrawal:
- Term fees are non-refundable after two weeks/lessons of any given class/term period, please contact Sara with extenuating circumstances.
- Student enrolment rolls over term to turn (excluding Term 4 of the current year to Term 1 of the next year).
- If discontinuing mid-term or not returning for the next term a courtesy email is expected.
- If discontinuing leading into the next term clients are required to visit the portal and 'drop' the classes. Fees will be charged and payable up until this is done. Texts, facebook messages, emails, notes from students or verbal conversation is not accepted as having un-enrolled, you must visit the portal and 'drop' the classes.

Student Videos/Photos:
- Photos and videos may be taken in class of students for social media and publicity purposes
- If you do not wish for yourself or your child to be in photo/videos for any type of social media or promotional purposes you are required to advise Sara via email at info@sarajanestudios.com
- All students/parents including students who are not approved for social media, may still be filmed in class by the teacher purely for the purposes of rehearsals and recording class content, and this will only be viewed by the teacher and fellow class members and will not be shared anywhere publicly.

General:
- No food or chewing gum is permitted during a class for safety purposes
- Lost Property will be kept for the term and emailed to classes for notification for collection
- Accidents and Injuries sustained during class or within the facilities of Sara Jane Studios are to be reported and will be kept on file
- While a teachers are of high standard and trained in Safe Dance Practice, dancing is a high impact activity from which injuries may arise. Sara Jane Studios including all staff, are NOT LIABLE for personal injuries/loss or damage of property while in attendance of the studio or any studio related event in or external to the studio facilities.

Sara Jane Studios Child Protection Policy

Sara Jane Studios has established the following 'Child Safety Policy' which outlines our approach to the protection of child from any form abuse. It will be communicated throughout the website to the public as well as to our students and their families/guardians/staff and volunteers.

Sara Jane Studios acknowledge and follows the guidelines set out in 'NSW Child Safe Standard':

1. Child safety is embedded in organisational leadership, governance and culture
2. Children participate in decisions affecting them and are taken seriously
3. Families and communities are informed and involved
4. Equity is upheld and diverse need taken into account
5. People working with children are suitable and supported
6. Processes to respond to complaints of child abuse are child focused
7. Staff are equipped with the knowledge, skills and awareness to keep children safe through continual education and training
8. Physical and online environments minimise the opportunity for abuse to occur
9. Implementation of the Child Safe Standards is continuously reviewed and approved
10. Policies and procedures document how the organisation is child safe

Sara Jane Studios in studio Child Protection Policy

- Sara Jane Studios acknowledges child abuse includes sexual offences, grooming, physical, emotion or psychological, neglect and family violence.
- All teachers on staff have a current working with children check and have signed contracts in agreement with Sara Jane Studios child safety procedures
- All volunteers for events in and involving Sara Jane Studios will require a WWCC
- Dance and fitness instruction requires so level of physical touch. Teachers at Sara Jane Studios are appropriately trained and experienced in the appropriate way to assist children with their dance training.
- Students have the right to ask not to be touched
- All individuals and families are requested to acknowledge they have read Sara Jane Studios code of conduct and policies when enrolling into Sara Jane Studios.
- Student of Sara Jane Studios have the right to feel safe. The welfare and best interests of the child are the priority
- The views of the child and a their privacy must be respected
- Clear expectations for appropriate behaviour with children are established
- Child safety awareness is promoted and discussed within Sara Jane Studios
SJS will ensure its 'Child Safety Policy' is implemented and will review and update it as required. All members of SJS have a shared responsibility for contributing to the safety and protection of children.
- Sara Jane Studios staff have a legal obligation regarding reporting child abuse. Staff members are required to recognise key risk indicators of child abuse, be vigilant and report any concerns.
- Any concerns are to be reported to Sara and will be treated as serious and confidential for all involved
- Whenever there are concerns that a child is in immediate danger the Police should be contacted by dialing 000.
- Sara Jane Studios is committed to the continuous improvement of all policies. This policy will be regularly reviewed for updates.

I agree to read and respond to the policies, procedures and publicity documents laid out by Sara Jane Studios.

Code of Conduct
Students:

All information regarding Sara Jane Studios' policies, procedures, and intellectual property—including but not limited to class names, structures, choreography, and any professional knowledge passed between teachers and students—must remain confidential within the Sara Jane Studios community and not be shared externally.
Students must show respect for all members of the Sara Jane Studios community, including fellow students and staff.
Bullying in any form will not be tolerated and may result in removal from classes.
- Students are encouraged to support and uplift each other in a kind and positive manner.
- Students are expected to treat the studio facilities and equipment with care and respect.
- Students should regularly review and practice their class material at home, particularly in preparation for performances and concerts.
- Students are required to adhere to the dress code, including appropriate dance attire for safety and to maintain proper dance etiquette.
- Students acknowledge that physical contact may be necessary during dance instruction. Teachers are trained to use appropriate touch to aid in technique, with students having the right to request not to be touched, where feasible. For example, in acrobatics, spotting may be required for safety.

Teachers:

- Teachers are expected to foster a positive body image through their language and behavior.
- Teachers must respect the privacy of all students and families; personal or health-related information will only be shared with the owner, Sara Jane Collingridge, and relevant staff members.
- Teachers must be punctual, prepared, and professional for all scheduled classes.
- Teachers will create a safe, secure, and supportive environment for all students to learn and grow.
- Teachers are expected to provide constructive feedback using positive, respectful language.
- Teachers will treat all students equally, regardless of talent or ability, and will work to support each student in their unique dance, acrobatic, or drama journey.

er the student has attended four lessons within the term. Extenuating circumstances can be discussed with Sara.

Student Photos and Videos:
- Photos and videos may be taken during classes for social media and promotional purposes.
If you do not wish for your child or yourself to appear in any photos/videos for promotional use, please inform Sara via email at info@sarajanestudios.com prior to the commencement of term.

-Even if social media approval is declined, students may still be filmed for internal class content or rehearsal purposes, which will only be viewed by the teacher and fellow students.

General Studio Guidelines:
- No food or chewing gum is allowed during class for safety reasons.
- Lost property will be kept for the duration of the term, with notifications sent out to students for collection.
- All accidents and injuries, whether during class or within the premises, must be reported and will be kept on file.
- Although our teachers are highly trained in Safe Dance Practice, dancing is a high-impact activity, and injuries may occur. Sara Jane Studios is not liable for personal injuries or loss/damage of property.

Effective Date: Jan 2024

At Sara Jane Studios, we are committed to protecting the privacy of our students, parents, and staff. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).

By using our services, enrolling in classes, or providing personal information to us, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect
We collect personal information to provide our services, manage registrations, and communicate with our students and families. The types of personal information we may collect include:

- Personal Details: Name, date of birth, address, email address, phone number, and emergency contact details.
- Health and Medical Information: Relevant medical or health information (e.g., allergies, injuries, or special needs) to ensure the safety and well-being of students during classes.
- Payment Information: Credit card details or bank account information used for fee payments (we do not store sensitive payment information directly; payments are processed through secure third-party payment gateways).
- Photos and Videos: Images or video footage taken during classes or events, which may be used for promotional purposes, subject to prior consent.
- Enrollment Information: Class preferences, attendance records, and any other details relevant to class participation.

2. How We Use Your Information
We collect and use your personal information for the following purposes:

- Class Registration and Administration: To process your enrollment, manage class schedules, and communicate about your participation.
- Health and Safety: To ensure we provide safe and appropriate instruction, taking into account any medical or health-related needs.
- Communication: To send important updates about classes, events, studio policies, and fees. This may include email newsletters, reminders, or other notifications related to your enrollment.
- Marketing and Publicity: To promote the studio and its services. We may use photos and videos taken during classes for promotional materials, social media, and other marketing activities. By enrolling you consent for in class images to be used for promotional purposes, unless you request us not to via email prior commencing participation.
- Payment Processing: To process payments for registration and term fees, and to manage any applicable payment plans or vouchers.

3. Disclosure of Your Information
We may disclose your personal information in the following situations:

- To Our Staff and Instructors: To facilitate class administration, provide instruction, and ensure the safety of all students.
- To Third-Party Service Providers: We may share your information with trusted third-party service providers, such as payment processors, email service providers, and IT support companies, who assist us in providing our services. These third parties are required to handle your information securely and in compliance with our privacy policy.
- To Government Agencies: If required by law or in response to legal processes, such as complying with child safety regulations or responding to requests from law enforcement.
- To Promote the Studio: With your consent, your photos or videos may be shared on our website, social media, or other promotional materials to showcase the activities of Sara Jane Studios, unless you have requested us not to.

4. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. This includes:

- Secure storage of personal and financial information.
- Using encryption protocols for online transactions.
- Restricting access to personal information to authorised personnel only.
While we take all reasonable precautions, please note that no data transmission over the internet is completely secure, and we cannot guarantee the security of information transmitted to or from us.

5. Your Rights and Choices
You have the right to:

- Access Your Information: You can request access to the personal information we hold about you by contacting us using the details below.
- Correct or Update Your Information: If any of your personal details are incorrect or out-of-date, you can request to have them updated.
- Withdraw Consent for Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails you receive or by contacting us directly.
- Request Deletion of Your Information: In certain circumstances, you can request the deletion of your personal information. However, we may need to retain certain information for legal or administrative purposes. This can be done via "Request to be forgotten" via the studio portal.

6. Photos and Videos
- As part of our activities, we may take photos or videos during classes or events for use in marketing, social media, or promotional materials.
- If you do not wish to have your photo or your child’s photo taken or used in promotional materials, you must notify us in writing via email at info@sarajanestudios.com.

7. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to ensure it is securely destroyed or de-identified.

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us
If you have any questions about this Privacy Policy, or if you would like to access, correct, or delete your personal information, please contact us:

Sara Jane Studios
Email: info@sarajanestudios.com