Stardust Dance Academy

Account Registration

Already have an account with us?

Reset Password

Your Account

Email*

Enter Email Again*

Password*

First Name*

Last Name*

Cell Phone*

Home Phone

Address*

How did you hear about us?

Taking Classes

Add a student

I take classes

Create Account

I confirm that I have read and agree to follow the Stardust Dance Academy Terms & Conditions found at - https://www.stardustdanceacademy.com/about/terms

PHOTO CONSENT - I understand that photos & videos may be taken in classes and at performances which may be shared on the Stardust website and social media pages.

* If you do not wish your child to be included in any class or show photos/videos shared online, please op out of photos in the Parent Portal after registration.
To remove Photo Consent click the "Terms & Conditions" tab in your Parent Portal.

Please email Hello@stardustdanceacademy if there is a safeguarding issue we need to be aware of with regard to photos of if you require any help removing photo consent for you/your child.

I agree*

Privacy Policy

**Our contact details**
Name: Stardust Dance Academy
Address: 38 Ring Fort Road, Cambridge, CB4 2GW, UK
Email: hello@stardustdanceacademy.com

---

**The type of personal information we collect**
We currently collect and process the following information:
- Personal identifiers, contacts, and characteristics (e.g., names, emails, addresses, date of birth, telephone numbers).
- Children's names and dates of birth.
- Notable medical information for the safety of children.
- Image likeness of children.

---

**How we get the personal information and why we have it**
All personal information we process is provided to us directly by you. We do not obtain personal data from any other sources.

The reasons for collecting this data are:
- To set up accounts for parents.
- Assign individuals to dance classes.
- Contact parents for administrative purposes.
- Emergency contact and medical purposes.
- Dance photography and videography for sharing with parents and occasional marketing.

We use the information given to ensure a smooth operation of our services, enhance the dance experience for our students, and to ensure their safety.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can withdraw your consent anytime by contacting team@stardustdanceacademy.com.
(b) We have a contractual obligation.
(c) We have a vital interest in ensuring the safety and well-being of our students.

We do not share this data with any external parties, except for the administrative platforms mentioned below.

---

**How we store your personal information**
Your information is securely stored in various platforms:

- **Dance Studio Pro (DSP)**: Personal information of parents and children is stored on DSP. Their privacy policy is available [here](https://info.dancestudio-pro.com/eu-uk-switzerland-privacy-notice/).

- **Google Workspace**: We process emails and supporting documentation via Google's Workspace and its services. Google's privacy policy can be accessed [here](https://policies.google.com/privacy?hl=en-US#europeanrequirements).

- **MailChimp**: Email marketing data is processed via MailChimp. For more details on how MailChimp handles data, you can read their privacy policy [here](https://www.intuit.com/privacy/statement/).

- **Zenfolio**: We use Zenfolio to host professional photos. Their privacy policy can be found [here](https://zenfolio.com/uk/privacy/).

We retain personal data for the duration of the student's engagement with us and for a period of five years after the last interaction for record-keeping purposes. After this period, the information is securely destroyed or deleted from our databases.

---

**Your data protection rights**
Under data protection law, your rights include:

- **Your right of access** - You can ask us for copies of your personal information.
- **Your right to rectification** - You can ask us to rectify any inaccurate personal data.
- **Your right to erasure** - In certain conditions, you can ask us to erase your personal data.
- **Your right to restriction of processing** - Under specific situations, you can ask us to restrict processing.
- **Your right to object to processing** - In particular conditions, you can object to our processing.
- **Your right to data portability** - You can request that we transfer your personal data to another organization or directly to you, under certain circumstances.

These rights might vary depending on our lawful basis for processing. There are no charges for exercising your rights, and we have one month to respond to your request. If you need to exert these rights, contact us at hello@stardustdanceacademy.com.

---

**How to complain**
Should you have concerns about our use of your personal information, please contact us directly at team@stardustdanceacademy.com. If you remain dissatisfied, you can also lodge a complaint with the ICO.

ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: [https://www.ico.org.uk](https://www.ico.org.uk)

I agree to the terms and conditions*

Terms & Conditions

Terms & Conditions must be accepted by all students and parents/guardians. By signing the registration form and enrolling your child in our classes, you must agree to the terms below.

PHYSICAL CLASSES
SECTION 1 REGISTRATION, FEE PAYMENT & CORE RULES
1. A registration must be completed for all students upon joining Stardust Dance Academy. This is available at www.stardustdanceacademy.com on the STUDENTS REGISTRATION page. A student will not be permitted to take a class unless the Registration has been completed.

2. Fees are payable in full at the end of each term to reserve your place in the class for next half term/term. Fees must be received before the new half term starts otherwise you risk losing your child's place in the class. The dates of each 'term' are defined on the Parent Portal.

3. If fees are not paid by the end of week 2 of the half term a 10% surcharge will be added.

4. Fees must be paid for via BACS or Card payment. Stardust will no longer accept cash or cheque payments from 23rd March 2020 onwards.

5. A new student may take a trial class for a one off payment. Should the student then decide to join the class, they must pay the remaining balance for the half term/term.

6. There are no refunds if a student is absent from a class.

7. If the regular teacher is unable to teach a class we will do our best to provide a substitute teacher, or class. If it is not possible to find a substitution, the class will have to be cancelled and you will be informed by email and social media. In this case fees will be subtracted from the forthcoming half term fees.

8. If a teacher falls ill or is unable to attend a class, we will make our best efforts to conduct an online class. Refunds will not be offered when alternative services online are provided.

9. In the event of unforeseen closure of venues, local lockdown and any other COVID-19 related reasons a class cannot be conducted in person, Stardust will arrange an online class alternative. Refunds will not be offered when alternative services online are provided.

10. No student is to attend class who is unwell or showing any symptoms of COVID-19. Please self-isolate in line with Government current advice.

11. All students must their wash hands and/or use hand sanitiser before each class.

12. Any student who has a positive test for COVID-19 must inform Stardust and NHS track and trace services immediately so that Stardust and the NHS can contact other students in their class bubble.

ONLINE CLASSES
SECTION 2 ONLINE CLASSES
1. Once new monthly content and links to content have been shared, or a class attended, you will not be eligible for a refund on the remaining content for the given month.

2. Stardust reserves the right to make amendments to all elements of the subscription package at any time, including but not limited to the monthly offering, pricing, length, content and access.

3. You agree to NEVER share Zoom meeting links or unlisted YouTube links with anybody else other than the parent & child the content was purchased by / intended for.

4. New students that have not danced with Stardust before will be asked to have a 5 minute 1-1 Zoom meeting with the parent & child to verify identity and so that Hannah can introduce herself (children's safely is always our top priority)

5. When attending an online dance class or using any communications tools with Stardust Dance Academy content, you agree to ensure that all text, imagery and audio communications sent are safe and appropriate for children of all ages. No inappropriate content under any circumstances, ever. Stardust have sole discretion on the judgement of appropriate content.

6. Parents should supervise children under the age of 13 whilst using online communication tools.

7. Parents are responsible for ensuring that their child is appropriately dressed for the class they wish to participate in and they have a safe space to dance.

8. Subscription payments are provided by GoCardless and are subject to their terms & conditions.

SECTION 3 CLASS TIMING
1. Classes are timetabled at a nominal 30, 45 minute or 1 hour duration. This includes a short period of time at the start and end of each class for registration and class changeover management

2. Some classes run back to back on the timetable without a break. Students should be dressed ready to start their class before entering the studio and leave promptly at the end.

3. Parents and Students are asked to wait quietly outside the studio until they are invited in by the class teacher.

SECTION 4 CLASS CONDUCT
1. Parents are not permitted to watch classes except in exceptional circumstances at the discretion of the class teacher. Such circumstances should be discussed with the class teacher prior to the class.

2. Students are expected to demonstrate respectful behaviour towards their teacher and fellow students.

3. Students are not permitted to bring food into the dance studio or chew gum whilst in class. A named bottle of water is allowed.

4. Students are responsible for their own property and bring items at their own risk.

5. Students are not permitted to use mobile phones during a class. Any mobile phones brought into the class must be switched off.

6. Students are not permitted to leave the studio during a class without permission from the class teacher.

7. Students are expected to wear correct uniform for all classes.

SECTION 5 RESPONSIBILITIES
1. Parents/Guardians must remain on the premises at all times whilst their child is taking a class.If you need to leave the premises, this responsibility must be passed to and accepted by another adult.

2. If your child needs assistance, becomes unwell or has an accident while on the premises and during classes there must be an adult accessible at all times.

3. The only exception to the above 2 points is for students 8 years of age or above. If as the Parent /Guardian you make the decision that your child is responsible for their own safety and wellbeing including arriving at, and leaving the classes and premises unaccompanied, written authorisation must be provided to Miss Hannah or the class teacher.

4. The dance teacher cannot take responsibility for assisting children when visiting the bathroom.

5. It is the Parents/Guardians responsibility to inform the teacher of any changes regarding the students medical conditions or emergency contact details. In this case please complete a new registration form.

SECTION 6 MISC
1. The school timetable may be revised at any time.

2. A certain amount of risk is involved by taking part in any physical activity. Students taking part in any classes or events run by Stardust Dance Academy do so at their own risk.

3. Photographs and videos of students may be taken and used for promotion and on social media by Stardust Dance Academy. If you do not give permission for your child's photo to be taken please email Miss Hannah to make her aware of this issue.

4. Dance lessons follow the syllabus and guidelines of the ISTD and Acrobatic Arts and may be delivered in mixed ability groups.

5. For all other matters including lesson times and uniforms please email Miss Hannah at:- team@stardustdanceacademy.com

I agree to the terms and conditions*