General Policies
1. Information about studio closings, recital, announcements, etc. will be conveyed via email (please make sure the studio emails are not going to your spam folder.)
2. WVDA is not responsible for injuries or illness sustained in class, on premises, or at any related event.
3. Please put your name in all your belongings and do not leave valuables unattended, WVDA is not responsible for items lost, misplaced, or stolen.
4. WVDA reserves the right to make instructor substitutions without notice.
5. In the rare event the studio has to cancel classes we will schedule a makeup class or credit the affected accounts for the missed class, depending on the situation.
Tuition/Payment Policies
1. The Registration Fee is due annually upon enrollment (only exception: no registration fee during Summer Session.)
2. During the school year season tuition payments are due the 20th of each month (Aug-May.) All accounts are required to have a credit card on file for auto-pay. Any accounts that are paid in full before the 20th of the month (by cash, check, or credit) will not be automatically billed if there is no outstanding balance.
3. Tuition installments are billed monthly on the 20th and are the same each month during the school year season. Tuition rates are based the full season's tuition divided into 10 equal payments for your convenience. The monthly installments are not based on the calendar months.
4. Late payments will incur a Late Fee of $15 once the payment is 10 days past the due, and an additional $5 fee per day will be added until payment is complete.
5. We accept CASH, CHECK, VISA, MASTERCARD, DISCOVER, and AMEX. There will be a $25 returned check fee for any checks returned from the bank.
6. Tuition is non-refundable. There is no discount for missed classes, it is your responsibility to regularly attend the class you are signed up for.
7. If you need to unenroll from your class during the season for any reason please notify the office BEFORE the next autopay date (20th,) otherwise your account will be charged for the next tuition installment.
8. All accounts with West Valley Dance Academy have one primary account holder. This is the account holder that registers and signs the registration form. This account holder will be the one considered financially responsible for the account.
Class and Studio Etiquette
1. Please observe and abide by the dress code.
2. Please abide by the Studio Etiquette guidelines as posted in the studio and lobby by being respectful of the staff, students, and others waiting in the lobby.
3. All students should remain in the studio once class has begun, please use the restroom before class to avoid disruptions.
4. Any student or parent displaying disrespectful or hurtful behavior toward a staff member or other student may be asked to leave the studio, either for the day or permanently, depending on the severity and number of offenses. Any classes already paid for will be forfeited by the customer; a refund will not be issued.
Absences, Make-ups, and Sickness/Injury Policies
1. Make-up classes can be scheduled within within 1 month of the date of absence. It is always best for the student to attend their regularly scheduled class (as the makeup class may not be working on the same material as your child's class and therefore won't help them to catch up on what is missed.) But we understand that some absences may be unavoidable from time to time and therefore make-up classes are offered as a courtesy whenever possible, but they cannot be saved up and used in place of future tuition.
2. During class if a student complains of being ill or sustains an injury and cannot participate, the teacher will send them to the front desk and the parents will be notified.
3. If a student is sick - PLEASE DO NOT BRING THEM TO CLASS. Notify the front desk by phone or email that your child will be absent. If the teacher notices any persistent cold/flu symptoms in a student we will send the student home.
4. If only one student is in attendance for a regularly scheduled class (effectively a private lesson for that day,) that class may be shortened, at the teacher's discretion: regularly 45-60 minutes will be 30 minutes, regularly 75-90 minutes will be 45 minutes.
