POLICIES & PROCEDURES
Tuition, Discounts, and Annual Fees
Important Tuition Information
Tuition is due in full each month in order to reserve your student’s place in class. Since some months will have 5 weeks of classes while other months will have 3 weeks, the extra classes received in those longer months equal the classes missed during the shorter months. We will not charge extra for months with 5 weeks and we will not discount months with 3 weeks.
Tuition is based on the RDA studio year and is charged in equal monthly payments
Tuition is due by the 3rd of every month
Failure to provide payment by the 8th of every month will result in an automatic $15 late fee per month
Tuition is non-refundable
If no payment has been made for 3 consecutive months, student will be dropped from class
Tuition Is run on the first of each every month. Any removal of classes must be requested to the office 3 days before tuition is run. Any request after this will result in only a 75% refund.
Registration Fees
Annual Student Registration: $35 per student
Annual Family Registration: $50 per family
This fee covers administrative work, music licensing fees, insurance, and communication costs, etc.
Registration fee will be added to your account upon class selection and charged with first month’s tuition
Registration fee is non-refundable
Recital Fees
Spring Recital Fee: TBD
Recital fee includes rehearsal, choreography, recital staff, administrative work, insurance, lighting, tech crew and two tickets per family
Recital fee will be added to your account in February
Recital fee is non-refundable
Costumes
Costumes generally cost between $75 – $100 per costume
Costume fee includes the appropriate tights for your dancer
These prices can vary depending on the type of costume ordered
Costume fee will be added to your account in November
Costumes will be held until you have a $0 account balance
Costume fees are non-refundable
Trial Classes
One free trial class per dance category for new students only
To sign-up for a trial class you must contact RDA and our Technique Director will get it scheduled for you.
Dancers may take trial classes to determine level placement from August - October of the fall semester. After this leveled dancers (Level 1 - Level 6) must request a private evaluation to determine level placement.
Auto-Pay via Parent Portal (Dance Studio Pro)
We highly encourage you to enroll in auto-pay as it is the most efficient way of avoiding late fees
Keep your card information on file and we will run payment on the 1st of every month
We will inform you if your card has been declined. You will be responsible for updating your new card information on your parent portal and informing us of the change so we can run the new card for payment.
You can update your information at the front desk if you choose
If your card is replaced or expired and not updated with the studio, it will be considered late after the 8th of every month
Check or Cash
Check or cash for full monthly tuition amount will be due on the 1st of every month
Please make check payable to Rockwall Dance Academy or RDA
It will be considered late after the 8th of every month
Any returned check will result in a $35 service charge
Due Date
Tuition is due by the 3rd of every month
Failure to provide payment by the 8th of every month will result in an automatic $15 late fee per month
Statements
Monthly statements can be viewed through your parent portal
This will reflect your current balance with Rockwall Dance Academy
Should you have any questions regarding your statement, please speak with our front desk or send an email to office@rockwalldanceacademy.com
Unpaid Balances
If your account is delinquent after 90 days, your student will not be allowed to participate in class
Attendance Expectations
Attendance is important on a weekly basis as it will allow your child to grow and improve at quicker pace
Excessive absences could potentially delay promotions of students to their next level
Please arrive 10-15 minutes early to class to allow your child time to change, put shoes on, use the restroom, stretch, etc.
Tardiness
Excessive tardiness could potentially delay promotions of students to their next level
If you feel you will be more than 10-15 minutes late to class, please do a make-up class later that day or week
Make-Up Classes
Tuition is non-refundable. Credit will not be given to missed classes due to holidays, illness, bad weather, vacations, or personal commitments.
Students may do make-up classes in any class they choose at any time during the year
If the studio is closed for one day (Memorial Day, Labor Day, President’s Day, Easter, Columbus Day, etc.), your child will be allowed a make-up class for that week
Please contact the office to schedule a make-up class
Students must be enrolled in at least one class at RDA in order to participate in make-up classes
Injuries
If a student sustains a serious injury that keeps them out of participation over an extended period of time, a credit or refund will be issued for the missed time only
A doctor’s note may be required to return to class depending on the injury
Dropped Classes/Class Changes
If you will be dropping a class, you must inform the front office of the change in order to be charged correctly. If no drop form is filled out, drop is not considered active.
If you wish to switch to a different class, you must do so by requesting the change via email to the office.
If you begin the month in a class and decide to drop during that month, tuition will not be refunded. Your monthly tuition will be corrected for the following month.
Once a class is dropped, reentry into the class is not guaranteed due to limited availability.
If a dancer is inquiring about a potential class change, written request from a parent or guardian must be sent in to office@rockwalldanceacademy.com to finalize class enrollment.
Schedule
Any studio closures will be announced ahead of time
The schedule is subject to change
At least four students must be enrolled in order for a class to make
Holidays
The studio will be closed on all major holidays and school vacations (Thanksgiving, Christmas, and Spring Break)
Tuition is to be paid in full during holiday months. Since some months will have 5 weeks of classes while other months will have 3 weeks, the extra classes received in those longer months equal the classes missed during the holiday months.
Tuition is based on the RDA studio year and is charged in equal monthly payments
If we are closed on a Monday due to a one-day holiday (Memorial Day, Labor Day, President’s Day, Columbus Day, etc.), students will be expected to do make-up classes for that missed day
Dress Code & Class Attire
Pre-K & Tiny Tots – pink skirted leo, ballet tights, ballet and tap shoes
Kinder Combo – Blue skirted leo, pink tights, ballet and tap shoes
Adv. Kinder – Black skirted leo, pink tights, ballet and tap shoes
Ballet – black leotard, pink tights, pink ballet shoes, and hair in a bun (booty shorts or skirts are allowed)
All other classes – tight fitting pants or shorts with an appropriate top (excluding hip hop)
Revolution Dancewear
Rockwall Dance Academy is a certified dealer for Revolution Dancewear
If you need any dancewear (shoes, tights, leotards, etc.), please stop by the front desk and fill out an order form or visit the “dress code” page to make an online order
We have sizing kits for shoes and tights at the front
We do keep a limited supply in stock. However, if we do not have your size, we place orders at the end of the week for delivery the following week
We can return items if they do not fit. However, it will take an additional week for delivery of the correct size
Lost & Found
We have a Lost & Found box down the hallway by the girls dressing room and restrooms
Rockwall Dance Academy is not responsible for any misplaced or stolen property on premise
Please check the Lost & Found periodically for any items that you may be missing
We will empty the contents of the bin each month
Please label anything that could get misplaced or left behind
Student Etiquette
Come prepared and dressed appropriately for each class
Be on time
Do not be disruptive during class with your peers
Please be respectful of your instructors and your peers
No running or horseplay while in the studio
Dispose of trash and please pick up after yourselves
Use the restroom before class begins
Parent Etiquette
Parents are not allowed into the rooms during class time. However, you are than welcome to watch through the viewing window or via the tv in the lobby
Please come inside to drop off/pick up your students, especially parents with younger children
Inform the studio if you will be late to pick up a student so we can plan appropriately
If the receptionist is out and classes are in progress, young children who are waiting on parents are allowed to sit in on the following class until their parent arrives. This will prevent them from being left alone in the lobby.
If you would like to schedule a conference with your child’s instructor, please speak with the front desk or email office@rockwalldanceacademy.com
We ask that you do not try to discuss important information with the instructor immediately after class as they only have a short break before the next class begins
Please be respectful to our instructors and office staff. If you do not agree with the way class is being directed, please schedule a conference with Emily Hatch
Class Placement
It is normal for students to remain at the same level for multiple years
Mastery of Level is to be determined by instructor
If student/parent is curious what they need to improve upon in order to advance to the next level, please get with instructor
Technique is not a skill that is acquired overnight, it comes with years of practice, discipline, appropriate attitude, proper foundation, and terminology
If you wish to delve into what exact skills your dancer needs to level up, you may request a student evaluation private through the office. At this private your dancer will receive a list of the skills required with instruction as to where your dancer is for each skill
In April of each year we do a full student evaluation starting with our pre-k combo classes. You will be able to review these skills and comments from your instructor in your parent portal every Spring.
General Liability Release of Claims
A General Liability Release form must be signed prior to your student’s participation in class
This is in case of emergency only
Consent for Medical Treatment of a Minor
An Authorization for Consent to Medical Treatment of a Minor Child form must be signed prior to your student’s participation in class
This is in case of emergency only
Photography & Video Release
As a dance studio, we enjoy taking photos and videos of our students in order to show them off on our Facebook page, website, and on the walls of our studio
In order for your child to be a part of this, a Photo & Video Release form must be signed prior to your child’s participation
