Privacy Policy


Dec 21, 2024 11:15 AM


Effective Date: Jan 2024

At Sara Jane Studios, we are committed to protecting the privacy of our students, parents, and staff. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).

By using our services, enrolling in classes, or providing personal information to us, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect
We collect personal information to provide our services, manage registrations, and communicate with our students and families. The types of personal information we may collect include:

- Personal Details: Name, date of birth, address, email address, phone number, and emergency contact details.
- Health and Medical Information: Relevant medical or health information (e.g., allergies, injuries, or special needs) to ensure the safety and well-being of students during classes.
- Payment Information: Credit card details or bank account information used for fee payments (we do not store sensitive payment information directly; payments are processed through secure third-party payment gateways).
- Photos and Videos: Images or video footage taken during classes or events, which may be used for promotional purposes, subject to prior consent.
- Enrollment Information: Class preferences, attendance records, and any other details relevant to class participation.

2. How We Use Your Information
We collect and use your personal information for the following purposes:

- Class Registration and Administration: To process your enrollment, manage class schedules, and communicate about your participation.
- Health and Safety: To ensure we provide safe and appropriate instruction, taking into account any medical or health-related needs.
- Communication: To send important updates about classes, events, studio policies, and fees. This may include email newsletters, reminders, or other notifications related to your enrollment.
- Marketing and Publicity: To promote the studio and its services. We may use photos and videos taken during classes for promotional materials, social media, and other marketing activities. By enrolling you consent for in class images to be used for promotional purposes, unless you request us not to via email prior commencing participation.
- Payment Processing: To process payments for registration and term fees, and to manage any applicable payment plans or vouchers.

3. Disclosure of Your Information
We may disclose your personal information in the following situations:

- To Our Staff and Instructors: To facilitate class administration, provide instruction, and ensure the safety of all students.
- To Third-Party Service Providers: We may share your information with trusted third-party service providers, such as payment processors, email service providers, and IT support companies, who assist us in providing our services. These third parties are required to handle your information securely and in compliance with our privacy policy.
- To Government Agencies: If required by law or in response to legal processes, such as complying with child safety regulations or responding to requests from law enforcement.
- To Promote the Studio: With your consent, your photos or videos may be shared on our website, social media, or other promotional materials to showcase the activities of Sara Jane Studios, unless you have requested us not to.

4. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. This includes:

- Secure storage of personal and financial information.
- Using encryption protocols for online transactions.
- Restricting access to personal information to authorised personnel only.
While we take all reasonable precautions, please note that no data transmission over the internet is completely secure, and we cannot guarantee the security of information transmitted to or from us.

5. Your Rights and Choices
You have the right to:

- Access Your Information: You can request access to the personal information we hold about you by contacting us using the details below.
- Correct or Update Your Information: If any of your personal details are incorrect or out-of-date, you can request to have them updated.
- Withdraw Consent for Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails you receive or by contacting us directly.
- Request Deletion of Your Information: In certain circumstances, you can request the deletion of your personal information. However, we may need to retain certain information for legal or administrative purposes. This can be done via "Request to be forgotten" via the studio portal.

6. Photos and Videos
- As part of our activities, we may take photos or videos during classes or events for use in marketing, social media, or promotional materials.
- If you do not wish to have your photo or your child’s photo taken or used in promotional materials, you must notify us in writing via email at info@sarajanestudios.com.

7. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to ensure it is securely destroyed or de-identified.

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us
If you have any questions about this Privacy Policy, or if you would like to access, correct, or delete your personal information, please contact us:

Sara Jane Studios
Email: info@sarajanestudios.com