Text & Phone Policies
Dec 21, 2024 11:09 AM
Privacy Policy for Texting and Phone Calls
Ballet Academy & Movement LLC
Effective Date: 1/1/23
At Ballet Academy & Movement LLC ("we," "our," or "the Studio"), we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect your information in relation to phone calls and text messages for communication purposes. By providing your phone number and engaging with us via phone or text, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you provide us with your phone number, whether in person, via email, through our website, or as part of registration for classes or events, we may collect the following information:
Your full name
Your phone number(s)
Your email address (if applicable)
Any additional information you may provide when communicating with us via text or phone call
2. How We Use Your Information
We may use your phone number and other personal information for the following purposes:
To communicate with you regarding studio-related matters, including class updates, schedule changes, billing inquiries, and other important announcements.
To respond to your questions, requests, or feedback.
To provide customer service and resolve any issues or concerns you may have.
For promotional or marketing purposes, such as sending you updates on upcoming classes, events, or special offers. You will be given the option to opt-out of marketing communications at any time.
To comply with legal obligations, as necessary.
3. Communication Methods
We may contact you by text messages, phone calls, or both, depending on the information you provide and your preferences. Messages and phone calls may be automated or manually placed, including text reminders about class schedules or payments.
4. Consent to Receive Text Messages and Phone Calls
By providing your phone number to us, you consent to receiving phone calls and text messages (including SMS and MMS) from Ballet Academy & Movement LLC related to the purposes outlined above.
Opt-In for Marketing Communications: You may opt-in to receive marketing messages, including promotional offers and announcements.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing text messages at any time by replying "STOP" to any promotional text or by contacting us directly at [Insert Contact Info].
Automated Messages: Some communications may be automated, such as reminders for class attendance or payment confirmations. These are typically sent from a system, and you may not be able to opt-out of these essential communications.
5. Data Security
We take reasonable steps to protect your personal information and maintain its accuracy. While we use industry-standard security measures to safeguard your data, please be aware that no method of communication over the internet or phone can be guaranteed to be 100% secure.
6. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:
With trusted third-party service providers who assist in the operation of our business (e.g., communication platforms, payment processors) and who are bound by confidentiality agreements.
When required by law or to comply with legal processes (e.g., court orders, subpoenas).
7. Retention of Your Information
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law, whichever is longer. You can request that we remove your information by contacting us directly.
8. Your Rights
You have the right to:
Access, update, or correct your personal information.
Request the deletion of your personal information (subject to applicable legal exceptions).
Opt-out of receiving marketing text messages at any time.
To exercise these rights, please contact us at [Insert Contact Info].
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised version on our website and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Ballet Academy & Movement LLC
400 Camino De Estrella, unit C
San Clemente, CA 92672
dance@bamsocal.com
bamsocal.com