Terms & Conditions

May 29, 2024 03:16 AM

The following terms and conditions govern your enrolment and participation as a student with Diva Pole Academy Pte Ltd (hereinafter referred to as “DPA”). By enrolling and participating in any classes, performances or showcases organized by DPA, you hereby unconditionally and irrevocably acknowledge and accept these Terms and Conditions.

(If you are below 18 years of age, please obtain the consent of a parent or legal guardian before you enrol for classes at DPA).


You hereby acknowledge that you have voluntarily chosen to participate in the classes, courses, private lessons, workshops, practice sessions, performances and/or use equipment owned by and in the studios of Diva Pole Academy Pte Ltd (hereinafter referred to as “DPA”) for dance and pole fitness (hereinafter referred to as “activities”) provided by DPA.

You understand and agree that due to the nature of pole dancing, the activities conducted by DPA comes with inherent danger and risks, including risk of bodily injury or death. You understand that you will need to submit a parent consent letter to DPA before enrolment if you are below 18 years old. You also acknowledge that participating in any activity conducted by DPA is of your own volition and at your own risk. You acknowledge that while classes are in session, it may not be possible or practicable for the instructors of DPA to provide supervision, safety instructions and recommendations at all times. You understand that you are at liberty at any time to cease or suspend my participation if you are in any way unable to continue or feel that any activity may pose a danger or cause bodily injury to yourself or to other participants. Should you decide to continue despite such conditions, any encouragement, recommendation or advice given by the instructors of DPA does not negate the voluntary nature of your decision.

You understand and acknowledge that you should consult a physician prior to participating in the activities conducted by DPA. You also acknowledge that you are completely responsible for obtaining adequate medical or dental insurance to cover bodily injury, illness or death that may occur whilst or from participating in the activities. You acknowledge that you are completely responsible for obtaining insurance for personal property damage or loss that may occur whilst or from participating in the activities.

By voluntarily participating in the activities conducted by DPA, you hereby waive all rights or actions, whether now or arising in the future, and fully release DPA, its directors, instructors, employees, agents, landlords or franchisees for any Claim howsoever arising out of or in relation to the participation of the activities by you in respect pf the activities conducted or organized by DPA and you further agree to indemnify, defend and hold harmless DPA from and against all Claims arising out of or resulting from your participation in the activities. “Claim” as used in this Liability Waiver shall mean any financial loss, claim, suit, action, damage or expense, liability for any negligent or tortious act or omission, breach of duty, breach of contract or breach of statutory duty including but not limited to legal fees, monetary claims attributable to bodily injury, sickness, disease or death or injury to or destruction of tangible property including loss of use resulting therefrom, and shall further include any Claim both present and future that may be made by you, your family, heirs or assigns.

You agree to become familiar with the rules and regulation for participating in the activities. You agree not to violate such rules or regulation made by the person or persons in charge of the activities conducted by DPA. You voluntarily agree to assume the complete risk of any activity done in violation of any rule or regulation or instruction by DPA.

You also understand that use of equipment furnished in the activities constitutes an acceptance of said equipment on an “AS IS” basis. Further, you agree to indemnify, defend, and hold harmless DPA for any Claim arising out of or incident to your use of said equipment during the activities.

Health and Conduct. You understand and acknowledge the dangers associated with the consumption of alcohol or any drugs (prescription or otherwise) before and during the activities and you take full responsibility for any injury, loss or damage associated with their consumption. You agree not to drink alcohol or take drugs prohibited by law before or during in any activity conducted or organized by DPA.

You understand that you have been advised to consult with your doctor with respect to any past or present injury, illness, pregnancy or any other health related condition or any kind whatsoever that may affect your participation and ability to participate in the activities conducted by DPA. You acknowledge that you have discussed the appropriateness of pole dancing in connection with any illness or condition that you have or have had with your doctor, and that you knowingly participate in these activities and understand any risks related thereto. Specifically, and without derogation to the foregoing, you acknowledge that DPA has recommended that pregnant women do not participate in pole dancing.

Personal property. You recognize and accept that you are solely responsible for your personal belongings and property when participating in activities at DPA. You agree that you shall not make any Claim against DPA for property loss or damage to your personal property arising from your participation in the activities conducted by DPA.

Intellectual Property. DPA expressly reserves all its rights in the intellectual property in and associated with, without limitation, any moves, tricks, routines, course style and structure taught in the activities conducted or organized by DPA. You understand and agree that you must not use or exploit in any manner, any intellectual property owned by DPA for personal financial gain, including but not limited to instructing or teaching pole dancing, without first obtaining the written permission of DPA.

The names, images and logos or any other trademarks (“Marks”) identifying DPA or third parties and their products and services are subject to copyright, design rights and trademarks of DPA and/or such third parties, and all rights to the Marks are expressly reserved by DPA or such relevant third parties. You shall not use our Marks or the Marks of any other third party in any way, including in any advertising or publicity, or as a hyperlink without DPA’s prior written consent.

Cancellation or Rescheduling of Classes. DPA reserves the right to change or cancel a class up to and including the date of the course if insufficient bookings have been received. In the event of a class or course being cancelled or rescheduled, every effort will be made to avoid inconvenience by offering alternative dates, times or venues. You agree to accept all reasonable changes made by DPA, but nonetheless agree that in the event of a cancellation or postponement initiated by DPA, the maximum liability of DPA is limited to a full refund of the cancelled class or activity.

Setting up your Own Account. Every person will have to sign up for an account in his or her own name. This is for our verification purposes and for purposes of taking class attendance. It is also for DPA to ensure that persons who attend classes at DPA are taking the right level of classes to ensure their own safety. DPA reserves the right to deny entry to any person who attends classes using the name of another registered student.

Class placements and transfers. Once payment has been processed, you are booked for the class/course specified. Thereafter, an administrative charge of $20 will be imposed each time you request for a class transfer. This applies to transfers to another level or transfers to another class timing within the level.

Refunds and Transfers. Any person unable to complete their course due to illness or injury must inform DPA before the course ends, at diva@divapolesg.com with a medical certificate for review. Refunds or credit notes will only be given in exceptional cases, at DPA’s sole discretion. Refunds or the transfer of fees to another term and/or other students, will not be granted in any circumstances except as specifically stated in these Terms and Conditions.

Referral Credits. We appreciate you referring friends to join our classes at DPA. Any friend you refer to DPA will have to sign up to an account in his or her own name. Both you and your friend will each be entitled to receive a credit of $30 in your accounts upon your friend signing up for a full term class. The $30 credit for your friend can be used when he or she signs up for a full term class in the next term (and not the current term). Please ensure that your friend writes to us at diva@divapolesg.com within 24 hours of signing up to the class to give us your name as the referring student. An amount of $30 will be credited to your account as the referring student. You may be entitled to redeem a maximum of $30 referral credits per term on term classes only.

Discounts and Redemption Policy. Please ensure that you apply the appropriate discount code on our website during the checkout process before making payment for your classes. No retrospective refunds or discounts will be given should you not apply the relevant discount codes at the time of checkout and payment.

Private classes. You may have up to a maximum of 3 participants in each private session. Please contact your instructor to schedule your private session. Packages for private classes are valid for 1 month to 6 months from date of purchase, depending on the type of class packages purchased. Balance credit will be forfeited on the relevant expiry date if unutilised. Such private session will also be forfeited if there is a 'no show', or cancellation is not made at least 48 hours before the session (during non-peak hours), or 5 days before the session if the session is scheduled during peak hours (weekends all-day, Mon-Fri 12:00-2:30pm, 6:00-9:00pm). Any persons unable to complete their package or any promotional packages due to illness or injury must inform DPA at diva@divapolesg.com with a medical certificate for DPA’s review, before the private package or promotional package expires. Extensions will only be given in exceptional cases, at DPA’s sole discretion. No refunds or credit notes will be made in any circumstances.

Pole Practice. An administrative fee of $5 applies for any cancellation or change made under any circumstance (including medical, travel, work plans). There will be strictly no cash refund made for pole practice sessions booked. Only class credits will be returned to your account if a pole practice session is cancelled or rescheduled. Class credits expire in 2 terms. For safety reasons, you agree and acknowledge that you will not be allowed to teach or learn new tricks with other students of another level or anyone outside of the studio at pole practice sessions.

Locker Rental. Locker rental is non-refundable, non-transferable, and on a per-term basis. Priority for locker rental will be given to students who take 3 or more 8-week courses per term. Perishable food and drinks are strictly not allowed in lockers. We strongly recommend that you keep your locker code private and your belongings are kept in your lockers at your own risk. DPA cannot guarantee the prevention of theft or damage to your belongings with the use of the locker, and accepts no responsibility for loss or damage to locker contents. DPA reserves the rights to charge for any damage caused to the locker.

Private Parties. Booking dates for private parties are subject to studio availability at the time of payment. Upon receipt of full payment, you will receive an email confirmation at your email address registered with DPA to confirm your booking date/time. If only a deposit is paid, full payment shall be made 7 days before the date of the event. There will be no refund for 'no show' or cancellation made after full payment. Any cancellation must be made at least 48 hours before the event date/time via email to diva@divapolesg.com or 50% of payment made will be forfeited.

Instructors taking classes at DPA. Instructors are welcome to enrol in DPA courses but priority is given to amateur students. In the event that classes are oversubscribed, students who are instructors may be asked to give up their slot with a full refund before the class commences.

Severability. If any provision of these Terms and Conditions is held by any court or other competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected but shall continue in full force and effect.

Entire Agreement. These Terms and Conditions sets out the entire agreement between DPA and yourself, and any understanding, representation, statement or statement not specifically stated herein is excluded.

Governing Law and Jurisdiction. These Terms and Conditions shall be governed by, and construed in accordance with, the laws of Singapore. Any dispute arising out of or in connection with these Terms and Conditions shall be referred to and finally resolved by the Courts of Singapore and both you and DPA hereby unconditionally and irrevocably submit to the exclusive jurisdiction of the Courts of Singapore.