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Terms and Conditions
TERMS AND CONDITIONS
Students must be registered and fees paid prior to their first class. Registration is accepted throughout the season, space permitting. Term/month 1 fee must be paid to reserve your space in class. Registration is based on a first-come, first-serve basis.
Before Booking: - please be advised to consult with your medical practitioner if you are pregnant, elderly, and asthmatic, taking other medicines or receiving regular treatment. Those with pre-existing medical conditions which could be aggravated by attending a course or class run by Dance Associate are advised not to enrol.
Dance Associate will not be held responsible for any injury, illness or other medical conditions which result from attending the class. Dance Associate adheres to health and safety measures in so far as this applies to the venues provided. All venues have been checked and monitored for safety in accordance with reasonable standards. For safety and insurance purposes, only those booked onto a course with Dance Associate or the Parents/Guardians of Children (where applicable) will be allowed in the room where the class is taking place.
Registration and payment must be received in advance to guarantee a spot. Payment options include Cash, Card, Bank Transfer or Direct Debit. Please note that all prices listed for Dance Associate groups or semi-private classes and private lessons are in British Pounds, Sterling.
LATE PAYMENTS FEE
Charged by Family
Charge a 10.00% fee 7 days after the due date.
Charge a 15.00% fee 10 days after the due date.
Charge a 20.00% fee 15 days after the due date.
Charge a 25.00% fee 30 days after the due date.
The dance school season is broken down into monthly or 3 billing terms. It is understood when a student registers; they are registering for the full dance season. However, your commitment is a billing term. Withdrawal from classes can only be made at the end of a billing term. Notice of withdrawal must be done in writing 2 weeks prior to the next billing term. Should any student wish to discontinue any class or leave the school, refunds for any unused classes will not be given.
There is no cash refund.
There is no refund for merely changing your mind!
We are here to get you and/or your child results, and these results cannot be achieved if you fail to attend the class/programme!
Memberships are non-refundable and non-transferable.
Individual class refunds are available for medical reasons only as long as they have not been used and are within the expiry date. The school adheres to a No Refund Policy. A refund or credit will be given for medical reasons only, which a medical note must support.
Refunds are given only in the event of cancellation due to insufficient registration or illness/injury with a medical note from one's doctor. Refunds are effective from the day classes are cancelled, or from the day we receive a medical note. There is no refund for classes missed by a student throughout the season. Students are welcome to make up classes missed within that billing term. Please make arrangements for makeup classes with your instructor prior to the class. If a refund is approved, please allow 30 days for processing. The refund will be processed to the customer bank account.
We are always reasonable and do understand you have other commitments. So, in cases of long-term injury or illness, unforeseen changes in working patterns (such as having to travel abroad for work for long periods), we will, of course, try to accommodate those changes and extend membership or class validity.
Please note any extensions are an absolute exception for emergency or very specific circumstances only. They are a concession on our part as we value you as students. Dance Associate management will assess these on an individual basis and at our discretion. Arrangements and preparations have been made in the planning of each term and are based upon the number of students who have registered for each class.
Information provided in your account/profile is being collected for the purpose of registering for classes. This information will only be disclosed to a staff of Dance Associate who will need the information in order to process registration, manage your account and have access to the emergency contact details.
Child Protection Policy: The Dance Associate is committed to protecting all young people in our care. Dance Associate staff has been Access NI Vetted and has completed relevant training. Photographs taken within Dance Associate School are done in a controlled environment by professionals. These photographs are only used for PR purposes for the Dance Associate website, business Facebook, Twitter, Instagram pages, and publication in the local newspapers. If you do not wish your child to feature in photographs, please specify in your registration form or contact Nina Dibb or Victoria Campbell.
If a problem arises, you must inform Dance Associate staff to rectify the problem as soon as possible. For any customer services queries, please email firstname.lastname@example.org or T: +442830265555 M: +447725518020
Please bring all emergency medication such as epipens / inhalers into the studio each week with your child’s name on it. By accepting our terms and conditions, you give permission for our teachers to administer this medication in an emergency situation.
Please be aware that our classes involve a certain amount of physical contact e.g. holding hands, correcting arm and leg alignments. Parents understand and accept that their child participates in a dance class at their own risk. Abusive, threatening or antisocial behaviour towards any pupil, member of staff or other parents will not be tolerated and we reserve the right to exclude anyone from class for these reasons.
The taking of photos and videos is strictly forbidden in class except for the special “watching week” at the end of the term. We do request that any end of term videos or photos are not shared on any social networking sites. If you do NOT wish your child to be photographed or videoed during these watching weeks or at WSD performances such as shows, events and displays, then please opt-out by entering YES in the Photo Opt-out field when registering your child.
If a single parent has opted out in a particular class, then no video or photos are allowed of the class at any time. We may employ official photographers and filming companies for specific WSD events, but it is not possible to guarantee that your child will not be included in the footage taken.
AutoPay Terms and Conditions
Please carefully read the Terms and Conditions for the AutoPay (AP) option: By enrolling in, using, or
paying for Dance Associate service by AP, you agree to these terms and conditions. If these Terms and Conditions are not acceptable to you, please notify Dance Associate immediately at +447725518020
1. AP Enrollment
1.1 I understand that AP enrollment methods are on the back of the remittance document
and on the Dance Associate website or by verbal agreement with electronic signature (where
1.2. If I enrolled in AP online or by phone with an electronic signature, I authorise Dance Associate to
treat my electronic signature as evidence of my consent to initiate electronic payment transactions from
my designated bank, debit card, or credit card account. My consent only applies to the initiation of the
recurring electronic bank, credit card, or debit card payments. My authorisation via electronic signature
has the same effect as a handwritten signature on a paper-formatted contract.
1.3. I understand that AP enrollment applies to the bank, debit card, or credit card account
that I designate.
1.4. I agree to pay my Dance Associate bill until the AP enrollment is established and a message
appears on my bill instructing me not to make a payment.
1.5. Each month, I authorise Dance Associate to automatically charge my credit card/debit card or
debit my bank account, as applicable, for the amount due on my bill. The AP charge or debit will be
made on the date specified in my monthly billing notice or my monthly bill (on the 1st day of each month), which Dance Associate will provide at least 7 days in advance of the AP payment date.
1.6. To cancel AP, login into your account or contact your local office or call +447725518020 1 month prior to the cancellation date.
2. Paper Free Billing
2.1. I understand that I also agree to Paper Free Billing by enrolling in the AP option. Invoices and statements available on the parent portal (https://dancestudio-pro.com/online/registration2019)
2.2. I understand that I must register on (https://dancestudio-pro.com/online/registration2019) to view and print my bill.
2.3. I agree to have Dance Associate notify me by e-mail and or SMS text each month at least 7
days before my payment is to be debited or charged of the amount of my bill and that my bill is available
online for viewing and printing.
2.4. I agree to promptly update my e-mail address and contact phone number on Dance Associate portal if it changes.
3. Update Bank/Card Information
3.1. I understand that if there is a change to my bank or card account information, including
the expiration date, I must sign in to my account at (https://dancestudio-pro.com/online/registration2019) or call 07725518020 to update the AP enrollment information.
3.2. I understand that Dance Associate may receive updated card information from the financial
institution issuing the card.
4. Billing Errors
4.1. I understand and agree that Dance Associate is not liable for erroneous bill statements or
4.2. If a billing error occurs, Dance Associate is responsible for correcting it and when I notify
Dance Associate of the error.
5. Returned Payments
5.1. I understand that if my payment is rejected, refused, returned, disputed, or reversed by
my financial institution or card issuer for any reason, then Dance Associate has the right to charge a returned item fee and to cancel my account from the AP option.
5.2. I understand my participation in AP is subject to Dance Associate's approval.
5.3. Dance Associate and participating financial institutions reserve the right to terminate my
participation in this payment option at any time, as authorised by applicable law.
6.1. I understand that Dance Associate does not impose a fee for participating in the AP option.
6.2. I understand that I should verify with my financial institution to determine if additional charges apply.
6.3. Late Payments Fee - Charged by Family
- Charge a 10.00% fee 7 days after the due date.
- Charge a 15.00% fee 10 days after the due date.
- Charge a 20.00% fee 15 days after the due date.
- Charge a 25.00% fee 30 days after the due date.
7. Changes and Updates
7.1. From time to time, Dance Associate may revise these Terms and Conditions. Dance Associate will provide notice of such revisions by posting revisions to the website/portal Announcements page. Material revisions to the Terms and Conditions shall be effective no sooner than 30 days after
posting on the Dance Associate website at www.dancestudio-pro.com/online/danceassociate or www.danceassociate.com/terms.
If you do not agree to Dance Associate’s revision(s),
you must immediately terminate your AP enrollment according to these Terms and Conditions. By
continuing to use AutoPay after revisions are in effect, you accept and agree to all revisions.
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